TRUST CENTER · Updated 29 September 2026
fabryka.ai

FABRYKA / TRUST CENTER

Clear commitments.
Evidence behind them.

Security, privacy and service information for teams evaluating Fabryka AI. Contracted capabilities depend on the service and the agreement.

Contact Kacper Wikiel ↗

01 / PRIVACY

Understand your data path.

Free API keys and demos use standard content retention of up to 30 days, with authorized review for safety, troubleshooting and quality. Free data may support model improvement and training; users can switch to a separate Free API (compatibility tests) product without model improvement. Data controls.

Zero Data Retention (ZDR) is available only on paid plans. The Coding Plan includes ZDR for chat completions authenticated with a subscription key. Scope and exclusions are specified in the plan terms. Stateful services have separate retention rules. Poland-only processing requires a separately agreed scope.

Current privacy policy ↗

02 / RELIABILITY

Check service visibility.

The public status page reports monitoring observations. Missing or stale measurements should be treated as unknown.

A public status percentage is not a contractual SLA. Availability, capacity, response times and recovery commitments require an enterprise agreement.

View service status ↗

03 / SECURITY

Ask for scoped evidence.

Kacper Wikiel owns the security and compliance program and handles enterprise security enquiries. Contact him to define the controls and evidence relevant to your deployment.

We do not currently claim ISO certification, a SOC 2 report or a completed independent penetration test.

Report a security concern ↗

04 / PROCUREMENT

Specify the service you need.

Enterprise contract materials are being prepared: order form, service agreement, DPA, SLA, acceptable-use and security schedules.

Subprocessor disclosures, processing locations, support coverage and recovery targets must be finalized for the contracted service before signature.

Current API terms ↗

ENTERPRISE ENQUIRIES

Start with your requirements.

Tell us your models, workloads, processing-region requirements, capacity needs and procurement timeline. Do not send passwords, API keys or sensitive customer data by email.

k.wikiel@gmail.com ↗